How do I return an item to Vape UK?

To be eligible for a return, your item must be unused and in the same condition that you received it.

Please email us with your return request, including your original order number and the reason you would like to return any or specific items from your order. We will reply with further instructions on how your items can be sent back (subject to returns approval).

All hardware must be in the original packaging, including any outer sleeve as these contain the product serial numbers. We cannot accept any hardware back without this.